Better Every Shift

“We have to rethink it.” That’s the challenge Battalion Chief Dena Ali brings to our latest conversation on firefighter mental health, not because the fire service hasn’t made significant strides but because too many firefighters are still struggling in silence. In her return to Better Every Shift, Ali explains why leadership, sleep and psychological safety are deeply tied to firefighter wellness, and how peer support programs tap into the “magic” of the brotherhood and sisterhood. Ali also shares the leadership mistakes she’s learned from herself, including finding balance between empathy and boundaries. There’s plenty here for chiefs, company officers and firefighters looking for practical ways to build healthier crews — starting with habits that don’t require a budget or a new policy to implement.

• Register: FRCE Mental Wellness Symposium
• Read: “Hope out of darkness: A guide to first responder mental wellness”

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Dr. Lori Moore-Merrell is working to elevate the fire service. She prioritized this mission during her tenure as U.S. fire administrator and continues the push in her new role as principal fire safety strategist for UL Research Institutes’ Fire Safety Research Institute. Dr. Lori details the new role, spotlighting FSRI’s role in advancing global fire safety research, especially in lithium-ion batteries and climate change impacts. We dig into all this, plus:

• Where the USFA should live within the federal government
• The significance of One Voice advocacy for the fire service worldwide
• Advice for emerging fire service leaders
• How to manage burnout in high-stress fire service careers
• Practical steps for fire service leaders to influence policy and national safety standards

Read next:

• ‘Don’t let USFA go back in the shadows’: Dr. Lori Moore-Merrell’s message to fire service leaders
• It’s time for a cabinet-level Department of Emergency Services

Enjoying the show? Email editor@firerescue1.com to share feedback. 

Chief Andy Starnes, our resident thermal imaging expert, is back for a thermal imaging 101 crash course: how to check the TIC every shift, how to clean it, where to attach the TIC to your gear, plus some basic do’s and don’ts. Starnes, the founder of Insight Fire Training, explains how to maximize the technology while avoiding the “Filmmaker Firefighter” problem. Starnes details some unique features of Seek Thermal’s imagers and encourages listeners to check out instructional videos from Insight Fire Training’s TIC Resource Center to use during crew training.

Visit TheFireStore (booths 110 and 111) and Seek Thermal (booths 15509 and 2435) at FDIC.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Enjoying the show? Email editor@firerescue1.com to share feedback. 

How could they not see it coming? It’s a common knee-jerk reaction to news or incident reports about calls that went south. But Dr. Rich Gasaway — a former fire chief and the founder of Situational Awareness Matters — cautions against judgment, emphasizing that it can be extremely difficult to see the red flags flying around us, as stress compromises decision-making during high-risk situations. You have to train your brain through mental rehearsals so you’re able to go beyond simply having your head on a swivel to being able to predict what will happen next — and make the right decision for yourself and your crew.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Email bettereveryshift@firerescue1.com to share your feedback.

How can we be the best 2030 fire department, today? That’s Fire Chief Dan Munsey’s goal for the San Bernardino County (Calif.) Fire Protection District, which has become one of the most progressive agencies in the country in recent years. Chief Munsey details some of the initiatives underway at SBCFPD and urges fire service leaders to prioritize technology and innovation that better serves both the community and the membership. Considering the current pace of change, Munsey underscores that “what got us here won’t get us there” — and our members, particularly newer members, desperately want innovative leaders who have not only a bold vision for the future of the department but also a clear plan to make it happen. Munsey addresses some of the fire service lies we tell ourselves that hinder change, and offers his insights for how to embrace a growth mindset.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Email bettereveryshift@firerescue1.com to share your feedback.

The man, the myth, the legend Gordon Graham returns to Better Every Shift to deliver several new doses of commonsense wisdom, including three things he would do if he ran the country. Gordon spotlights Lexipol’s upcoming First Responder Wellness Week, shares the 10 Fs of a long and fulfilling career, and asks key questions to help you get back on track.

Learn more about First Responder Wellness Week, March 23-27, and register for the FRWW daily webinars.

Email bettereveryshift@firerescue1.com to share your feedback.

Mental health shouldn’t be treated as a crisis — it should be part of our operational readiness. That’s the charge from Captain Marc Wysocki, who joins Zam for a discussion on the cultural changes needed to address mental health, the implications of assigning your job as your identity, and how to do a “personnel 360” to for your crew. Plus, Wysocki shares the personal experiences and research findings behind his article, “Behind the mask: Uncovering the root causes of mental health challenges in the fire service,” which won top honors in Darley’s annual essay contest.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Email bettereveryshift@firerescue1.com to share your feedback.

“If you build it, they will come” — a fourth shift with a 24/72 schedule, that is. Behind the Shield podcaster James Geering details the power of a shift schedule that not only allows firefighters to perform at their best but also attracts new members to the profession. He spotlights the departments that have made the switch and offers a simple formula that can make it work.

• Behind the Shield podcast
• 24/72 information

Email bettereveryshift@firerescue1.com to share your feedback.

Promotion is not preparation. Firefighters need training to step into the company officer role, just as company officers need guidance for advancing in their careers. Sarasota County (Florida) Battalion Chief Jesse Schilling shares resources that can ease the transition and strengthen company officers’ leadership skills, including the soft skills that can make all the difference with crews. Schilling also digs into some of the biggest challenges and opportunities related to firefighter recruitment, and offers tips for ramping up grassroots strategies.

More from Chief Schilling: Back to baseline: Resetting recruitment fundamentals

Leadership resources: Company Officers Section

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Email bettereveryshift@firerescue1.com to share your feedback.

Palms sweaty? Knees weak? Arms heavy? Good. That means you care.

Zam’s borrowing a page from Eminem’s “Lose Yourself” to underscore a hard truth about the fireground: Sometimes you only get one shot. There is no rewind on a mayday, no reset button on a rescue and no do-over on a critical command decision. Zam draws parallels between elite athletes training for their Olympic moment and firefighters preparing for the call that will test everything they know. Sharing stories from the sports world and his own experience on the job, Zam urges you to remember this simple fact: Every call deserves your full attention. Every drill should be treated like the one that could define your career.

Email bettereveryshift@firerescue1.com to share your feedback.