
FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to improve themselves, their crew, even the fire service as a whole. Listen in to get better every day, every call, every shift.
Episodes

2 days ago
2 days ago
Chief Jerry Brant – the 70-million-dollar man – joins the show this week, explaining the role that all firefighters play in the grants process, what application reviewers are looking for this year, plus common grant proposal mistakes. (And yes, Brant has indeed written more than $70 million in successful grant applications in his career, some for FireGrantsHelp.) The self-proclaimed “pope of the church of planning,” Brant urges people to work ahead, particularly since it’s no surprise that there’s a grant application period every year, and offers guidance for striking the right balance between data and storytelling in the grant-writing process.
- Don’t miss: The T-shirt story that exemplifies unnecessary grant-writing hurdles
- Power quote: “Grants are not great literary works; there’s no Pulitzer Prize award for writing the best grant” (so get to work!)
- Hot seat sneak peek: Brant’s splurge purchase
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.
Email bettereveryshift@firerescue1.com to share your feedback!

Thursday Sep 14, 2023
Fire Prevention Week prep: Plug-and-play messaging you can use today
Thursday Sep 14, 2023
Thursday Sep 14, 2023
We’re not going to Stop, Drop and Roll over on our fire prevention messages; we’re going to embrace them with open arms to create simple but effective calls to action that can make a difference in your community. Helping us in this effort is Andrea Vastis, senior director for public education with the NFPA, which runs Fire Prevention Week™, coming up Oct. 8-14. This year’s FPW theme is “Cooking Safety Starts with YOU! Pay attention to fire prevention.™"
We dig into all of this:
- The top 3 cooking fire messages firefighters should know
- Where to find plug-and-play resources to share with your community
- How to flip negatives into positives when sharing life safety messaging
Email bettereveryshift@firerescue1.com to share your feedback!

Thursday Sep 07, 2023
Remembering 9/11: Legacy, vigilance and cohesiveness
Thursday Sep 07, 2023
Thursday Sep 07, 2023
This episode of the Better Every Shift EMS podcast is sponsored by Verizon Frontline, the advanced network for first responders on the front lines. Learn more at verizon.com/frontline.
In this special crossover episode of the Better Every Shift, Policing Matters and Inside EMS podcasts, co-hosts Aaron Zamzow, Jim Dudley and Chris Cebollero discuss preserving the legacy of 9/11 responders and how to assess our readiness to respond to a large-scale MCI in our communities.
The hosts talk technology trends that we could (and should!) use to improve the security of citizens and first responders, from license plate readers to crime-mapping, facial recognition, drone surveillance and AI, plus all this:
- Keeping the 9/11 legacy alive with new generations
- How awareness of occupational cancer and mental health concerns is more prevalent today
- Community preparedness and incident command
- 9/11-related illness and its continued impact and devastation today
- How AI can contribute to the security of citizens and first responders
- The importance of information sharing and security
Read more reflections, tips for processing and lessons for training to respond to MCIs in our 9/11 coverage, sponsored by Verizon.
Enjoying the show? Please take a moment to rate and review us on Apple Podcasts. You can also follow the show on Apple Podcasts, Spotify, Google Podcasts or wherever you listen to your podcasts. And email bettereveryshift@firerescue1.com to share your feedback!

Thursday Aug 31, 2023
‘The better we are, the better we serve’: Common themes from 40 shows
Thursday Aug 31, 2023
Thursday Aug 31, 2023
“Oh, the leaders we’ve talked to!” Better Every Shift marks 40 episodes with a walk down memory lane, hitting the common themes that have emerged from discussions with fire service leaders. Listen in as Janelle challenges Zam to a friendly game of “Who said it?” along with reflections on top lessons learned along the way.
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Thursday Aug 24, 2023
Thursday Aug 24, 2023
The man, the myth, the legend, Mr. Gordon Graham joins the show this week talking all things risk management, the study of bad outcomes, plus the power of policy and systems in reducing risk for your members – and of course he does it all with the perfect anecdotes that put it all in perspective.
We dig into all of this:
- The #1 question he asks when evaluating a fire department
- The quality that separates good supervisors from great supervisors
- The “core critical tasks” all firefighters should train on regularly
- His “10 Fs” for a long, quality life
Email bettereveryshift@firerescue1.com to share your feedback!

Thursday Aug 17, 2023
Chief John Oates: ”Can we just retire the ‘it’s a generational thing’ mindset?”
Thursday Aug 17, 2023
Thursday Aug 17, 2023
For all the boomers to Gen Z firefighters out there, today’s episode digs into critical questions: Do generational differences even exist, and why are we so intent on defining people by the year they were born? Chief John Oates, CEO of the International Public Safety Data Institute (IPSDI), shares his perspective on the issue with Zam and Janelle.
We dig into all of this:
- Generational differences vs. lifespan development differences
- How to avoid the “generational crutch” in training, leading by individual, not groups
- Three “unviolatable” aspects of the fire service
- The traits Oates looks for in people he wants to work with
Don’t miss the chief’s take on being endlessly asked “Where’s Daryl Hall?” (Apologies, chief!)
Email bettereveryshift@firerescue1.com to share your feedback!
This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

Thursday Aug 10, 2023
‘We can’t read your mind’: Ben Thompson urges firefighters to speak up about stress
Thursday Aug 10, 2023
Thursday Aug 10, 2023
The newly released What Firefighters Want in 2023 survey special coverage highlights a perfect storm of stressors facing the fire service. On today’s show, Battalion Chief Ben Thompson expands on his article “'Buyer beware’: A message from stressed-out firefighters,” encouraging members to speak up about their stressors and offering guidance for leaders unsure how to help members who may be experiencing high stress.
We dig into all of this:
- What firefighters ranked their #1 stressor (it’s actually not staffing)
- Finding the line with stress – when it’s standard issue and when it becomes dangerous
- The power of knowing someone has your back – and how to demonstrate that to your crew
- The scary statistic about stress impacting the quality of service provided
And don’t miss Thompson’s story about how he mastered his TEDx Talk.
Email bettereveryshift@firerescue1.com to share your feedback!

Thursday Aug 03, 2023
‘Make THIS place better’: Kris Kazian’s advice to frustrated firefighters
Thursday Aug 03, 2023
Thursday Aug 03, 2023
It’s easy to sit around the kitchen table complaining about your agency’s lack of leadership or what you’ve heard about how much better it is at some other department. But when faced with a bad situation, you do have a choice. On this week’s Better Every Shift podcast, Chief Kris Kazian urges members to take action to lead up, foster a positive environment, and develop the future leaders of the department.
We dig into all of this:
- Showing vulnerability to your members;
- The Q12 survey gauge employee engagement;
- Personal “safety valves” for member “safe spaces”; and
- The power of grace in the fire service – and life.
Plus, don’t miss Kazian’s “auctioneer mode” hot seat answer.
Stuff we mentioned on the show
- Watch: After 2 FF deaths, Fla. chief asks for help, vows more mental health support
- Resource: Gallup’s Employee Engagement Survey: Q12
- Analysis: First It was Quiet Quitting, Now Workers Are Facing Off With Their Bosses
Email bettereveryshift@firerescue1.com to share your feedback!

Tuesday Jul 25, 2023
LACoFD firefighter details ‘surreal experience’ appearing on ‘LA Fire & Rescue’
Tuesday Jul 25, 2023
Tuesday Jul 25, 2023
Better Every Shift welcomes a fire service celebrity to the show this week. Los Angeles County Fire Department (LACoFD) Firefighter-Paramedic Mike Anderson, one of the firefighters featured on NBC’s new docuseries “LA Fire & Rescue,” shares an inside look at his experience having his work world chronicled for the show. This week’s episode, “Three Alarm,” highlights Station 172’s response to a massive pallet fire, as well as a serious opioid overdose, plus two other LACoFD stations running a variety of calls – multiple traumas, an attic fire, and a snake-in-house call.
Plus, Anderson shares insights on this:
- Those initial awkward conversations in front of the cameras
- Pride in representing the community
- Some friendly “LACoFD fame”-related razzing
- One call type that may surprise “flat-lander” firefighters working in the L.A. hills
- The off-the-wall call that had Anderson walking the other direction
“LA Fire & Rescue” airs Wednesdays nights on NBC and can be streamed the next day on Peacock.
Email bettereveryshift@firerescue1.com to share your feedback!

Thursday Jul 20, 2023
Chief Todd LeDuc: ‘Your risk becomes everyone’s risk’
Thursday Jul 20, 2023
Thursday Jul 20, 2023
When it comes to firefighter health, personal risks can quickly translate to dangers for the entire crew.
We must look out for each other, not only on the fireground but also with our health and wellbeing. That’s the message from Chief Todd LeDuc, chief strategy officer for Life Scan Wellness Centers, as he highlights the personal and organizational opportunities to build accountability around firefighter health.
Plus, we dig into all of this:
- 3 ways to shift a personal fitness mindset;
- Building a proactive vs. reactive FD health culture;
- How and when to take a data-driven approach to firefighter health; and
- The power of incentivizing health and wellness.
Email bettereveryshift@firerescue1.com to share your feedback!